ePower Network offers single phase and three phase UPS and battery preventive maintenance, ensuring optimal performance and power back up in the event of a utility disruption. We offer maintenance plans and are flexible to custom plans to meet your budget and facility needs. A comprehensive service of your equipment can uncover any potential points of failure that may lead to costly downtime of your mission critical facility.
ePower Network measures and records the vitals of the UPS, Battery, and distribution systems, including voltage, current, conductance and continuity as part of each inspection. Thereafter, we analyze these measurements and compare them to OEM specifications to ensure proper performance and sustainability.
Our Field Service Engineers are assigned to specific geographic territories and customer accounts to ensure the quickest response time in the event you need us in an emergency situation. Each customer account is assigned a primary and secondary Field Service Engineer to ensure rapid response and job site awareness.
Spare parts on hand are critical for just-in-time repairs. Our service vehicles are stocked with many parts that commonly fail. If the parts are not on board, we stock our warehouse with an extensive amount of spare parts/kits for specific makes and models.
Our field personnel have been previously factory trained by many of the OEMs. More importantly, each of our field technicians and engineers attend refresh courses and "hands-on" lab training at our Engineering Power Service Center.
ePower Network provides an annual evaluation report of the systems, while addressing the equipment performance history, budgeting for upgrades, corrective action and any opportunities for hardening of the electrical system or energy savings.
An online portal is available and readily accessible 24/7/365. Important documents such as service reports, latest proposals, invoices and service schedules are available and printable.
